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FAQs

Frequently Asked Questions + Answers straight from the Carbella Team!

General Inquires

When will my order arrive?

We ship out all orders within 1 business day of being received. Orders that use our 'Free Shipping' offer are shipped via FedEx Smartpost or USPS Ground Advantage.

Some expedited services are available depending on the shipping area. These will be present on the checkout screen if offered.

Do you offer returns?

Yes we do. You have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it and with the original packaging. You’ll also need the order number available from your order confirmation email.

See our return policy for full details:https://carbellaauto.com/policies/refund-policy

Seat Covers

Will the seat covers fit my vehicle?

Car seat covers are a great way to protect your car seats from wear and tear and keep them looking new. Universal fit car seat covers are designed to fit a wide range of vehicles, making them an ideal choice for those who want a quick and easy installation.

All of Carbella Car Seat Covers features a universal design for vehicles with removable front headrests.

How do I install car seat covers?

Step 1: Remove any Existing Covers

If you already have an old cover on your car seat, it's time to remove it. Take off the cover and any clips or fasteners that were used to keep it in place.

Step 2: Clean the Seat

Before installing the car seat cover, it's important to clean the seat thoroughly. Use a vacuum cleaner to remove any dirt or debris and wipe down the seat with a damp cloth. This will ensure a clean surface for the cover to be installed on.

Step 3: Place the Cover on the Seat

Once the seat is clean and clear, place the cover on top of the seat. Make sure it is positioned correctly and the openings for the headrest, seat belts, and armrests are aligned.

Step 4: Secure the Cover

Most universal fit car seat covers come with adjustable straps or elastic bands that help secure the cover to the seat. Use these to keep the cover in place, making sure it is tight and snug.

Step 5: Test the Cover

Once the cover is secure, test it by sitting on the seat and moving around to ensure it is comfortable and stays in place. Make any necessary adjustments, and you're good to go.

Seat Cover Cleaning Guide

Step 1: Identify the Type of Seat Cover

The first step in cleaning your car seat covers is to identify the type of material they are made from. This is important because different materials require different cleaning methods. For example, leather seat covers will require a different approach to cleaning than cloth seat covers.

Step 2: Vacuum the Covers

Before you start cleaning, it's a good idea to vacuum the seat covers to remove any dirt or debris. Use the crevice tool attachment to get into all the nooks and crannies.

Step 3: Spot Clean Stains

If there are any stains on the seat covers, it's best to treat them as soon as possible. Use a stain remover specifically designed for the type of material the seat covers are made from. Be sure to follow the instructions on the bottle carefully.

Step 4: Clean the Covers

Once you've treated any stains, it's time to clean the seat covers. For cloth covers, you can use a mixture of warm water and mild detergent. Use a soft cloth or sponge to apply the solution, being careful not to soak the covers. Leather seat covers can be cleaned with a leather cleaner, while vinyl seat covers can be wiped down with a damp cloth.

Step 5: Rinse the Covers

Once you've finished cleaning, rinse the seat covers thoroughly with clean water. Be sure to remove any soap or cleaning solution residue.

Step 6: Dry the Covers

Finally, let the seat covers air dry completely. Avoid exposing them to direct sunlight or heat sources, as this can cause the covers to shrink or fade.

And that's it! With these simple steps, you can keep your car seat covers looking clean and fresh. Regular cleaning will help to extend the life of your seat covers and keep your car interior looking great. Happy cleaning!

Floor Mats

Will the floor mats fit my vehicle?

Car floor mats are an essential item for protecting your car's interior from dirt, mud, and other debris. Universal fit car floor mats are designed to fit a wide range of vehicles, making them a popular choice for those who want a quick and easy installation.

You can measure the interior floor board area of your vehicle before comparing this to the provided measurements in order to determine a good fit.

How do I install car floor mats?

Step 1: Choose the Right Mats

Before you start the installation process, make sure you have the right mats for your car. Look for universal fit mats that are compatible with your car's make and model, and that fit the shape and size of your car's floor.

Step 2: Clean the Car's Floor

Before installing the car floor mats, it's important to clean the car's floor thoroughly. Use a vacuum cleaner to remove any dirt or debris and wipe down the floor with a damp cloth. This will ensure a clean surface for the mats to be installed on.

Step 3: Remove any Existing Mats

If you already have old mats in your car, it's time to remove them. Take out the mats and any clips or fasteners that were used to keep them in place.

Step 4: Place the Mats in the Car

Once the car's floor is clean and clear, place the mats in the car. Make sure they are positioned correctly and that they fit snugly in the floor space.

Step 5: Test the Mats

Once the mats are secure, test them by walking on them and making sure they stay in place. Make any necessary adjustments, and you're good to go.

In conclusion, installing universal fit car floor mats is a simple and straightforward process. By following these steps, you'll be able to protect your car's interior and keep it looking like new for years to come.

Floor Mat Trimming Guide

Car floor mats protect your vehicle's interior from dirt and debris, but they can also slip and slide around if they don't fit properly. Trimming your floor mats to fit your car's floor space is a simple and cost-effective solution to this problem. In this guide, we'll show you how to trim car floor mats for the perfect fit.

Materials needed:

  • Car floor mats
  • Measuring tape
  • Pencil
  • Scissors
  • Ruler or straight edge

Step 1: Measure the Floor Space

The first step is to measure the floor space in your car where you'll be placing the floor mats. Use a measuring tape to get an accurate measurement of the length and width of the space.

Step 2: Trace the Outline

Place the floor mat in the car and use a pencil to trace the outline of the floor space onto the mat. Make sure the outline is accurate and the mat covers the entire floor space.

Step 3: Cut the Mat

Remove the mat from the car and place it on a flat surface. Use a ruler or straight edge to ensure that your cut is straight, then use scissors to cut along the outline you traced in step 2.

Step 4: Test the Fit

Place the trimmed mat back in the car to make sure it fits properly. If it does, great! If not, make any necessary adjustments and repeat the trimming process.

Step 5: Repeat for Each Mat

Repeat the process for each mat you'll be using in your car. Make sure each mat fits properly before moving on to the next one.

And that's it! With these simple steps, you can trim your car floor mats to the perfect fit in no time. Not only will your mats stay in place, but your car's interior will also be protected from dirt and debris. Happy driving!

Steering Wheel Covers

Will the steering wheel cover fit my vehicle?

Our universal steering wheel covers are designed to fit most standard steering wheels between 14.5 and 15 inches in diameter.

To determine if the steering wheel cover will fit your vehicle, simply measure the diameter of your steering wheel. Use a soft measuring tape and wrap it around the outside of the steering wheel from end to end. If your measurement is between 14.5 and 15 inches, our covers should fit your steering wheel properly. For standard steering wheels, our stretchy universal covers are made to fit the majority of vehicles on the road today.

How do I install a steering wheel cover?

Installing a steering wheel cover is a quick and easy process that can typically be done in a few simple steps:

1. Clean the steering wheel thoroughly by wiping it down with a mild soap and water solution to remove any dirt, oil or grease. Make sure the wheel is completely dry before proceeding.

2. Take the steering wheel cover and locate the openings on the backside. Slip the cover over the wheel, positioning the openings so they align with the spokes of the wheel.

3. Starting at the top, grip the edges of the cover and stretch it over one spoke at a time, working your way around the wheel. Take care not to tear the material.

4. Once fully stretched over the wheel, check that the cover is centered and evenly aligned. Adjust as needed.

5. For covers with grip surfaces on the inside, make sure these grips fully make contact with the wheel for added stability.

6. For the best fit, allow the stretched cover to sit on the wheel for at least 30 minutes so the material can form to the exact shape.

That's it! If you follow these simple installation steps, your new steering wheel cover should fit like a glove. Let us know if you have any other questions.

Windshield Sunshades

Will the sunshade fit my vehicle?

Whether a sunshade will properly fit your vehicle's windshield depends on a few factors like Windshield size. Measure the length and height of your windshield and compare it to the sunshade dimensions. Standard sizes are available but you’ll want at least 2-3 inches of overlap on all sides for proper coverage.

If possible, take actual windshield measurements and compare to the sunshade specs when ordering. Contact us directly with any questions to determine if that sunshade will properly fit your windshield.

How do I install a car windshield sunshade?

Step 1: Clean the Windshield

Before installing the sunshade, it's important to clean the windshield thoroughly. Use a damp cloth to wipe down the windshield and remove any dirt or debris. This will ensure a clean surface for the sunshade to be installed on.

Step 2: Unfold the Sunshade

Unfold the sunshade and place it on the hood of the car. Make sure it is positioned correctly and that it covers the entire windshield.

Step 3: Test the Sunshade

Once the sunshade is secure, test it by closing the car door and making sure it stays in place. Make any necessary adjustments, and you're good to go.

Step 4: Store the Sunshade

When you're not using the sunshade, it's important to store it properly. Fold it up and place it in the trunk or back seat of the car.

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